Details
Details of Project-Specific Planning™
We employ a variety of planning processes that give us an advantage once we are on-site to perform your outage:
The Critical Path Method we create after our initial site visit breaks each part of your project down into individual tasks. Those tasks are then sequenced and diagrammed, a completion time is estimated, dependencies are identified, and the critical path is outlined—all to create a physical model of the project. The CPM allows for continuous monitoring of the schedule to permit the most efficient project execution and to identify potential problem areas early in the process.
Our planning starts even prior to receipt of the PO as we take the bidding process very seriously. For every Major Inspection, we convene a pre-proposal review meeting prior to the finalization of the bid. In this meeting, we gather our experts to review the workscope, your unit condition, and any other pertinent information identified during the walk-down, previous final report reviews, past site-specific work experience, or pre-bid meetings. The intent is to identify any possible issues to ensure that the most complete, detailed, and well thought-out proposal is delivered to you; we do this before we win the work so that when we do win the work, it all goes smoothly. Of course any unexpected repairs or issues are addressed when identified. We use our collective knowledge and years of experience on similar units to plan and predict as much as possible.
After receipt of the purchase order and before we are on-site, TGM again convenes a meeting of the experts: the Technical Director, Foreman, Project Coordinator, Director of Technical Services, Director of Engineering, and the CEO, plus representatives from the accounting, sales, contracts, and proposal departments that are familiar with your outage. We review the scope of work, the contract, project schedule, and final report requirements.
Results of this meeting include:
- Refined work packages
- Critical Path Method (CPM)
- Subcontractor finalization
- Safety plan
- Shop requirements and scheduling
- Special processes needed for execution
- Jobsite logistics including: tool staging, communication plans, and labor management
- Contingency planning
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TGM has a vast library of work packages which detail procedures required to successfully complete each phase of your turbine generator outage. Upon receipt of the purchase order, the Technical Director and Foreman tailor the work packages to your specific unit, providing a checklist to ensure focus and assign accountability for each step of the job.
TGM provides detailed reports daily so that you have a break-down of the work done to your unit every day we are on the job. We note work completed, work scheduled, unusual conditions noted / critical data taken, recommendations, customer actions required, and comments. These reports also serve as a planning tool, preparing the project team for the next day's work.
TGM prides itself on the final product. After the outage, your unit will run as a fine-tuned machine should, and you will have a written road map of how we got there. You will receive a bound final report with the following elements: the outage summary, workscope, inspections, unit start-up and operation information, recommendations, data sheets, renewal parts, contract change orders, and pictures of the process from beginning to end. This comprehensive final reoprt is not only documentation of the past, but a planning tool for future outages and/or projects.
After the outage, along with delivery of your final report, you will receive a customer satisfaction survey. We ask for your comments on all of our processes and work--the quote and bid process, project planning, communication, and on-site performance--so that we can make improvements in the future. We take your comments, compliments, and complaints seriously. This tool is vital in the process improvement phase.
We convene after the outage to review everything that went well and any changes we encountered along the way. Serious weight is given to the customer satisfaction survey. We are forever reevaluating our processes and procedures, looking for ways to improve what we do.